Frequently Asked Questions
Q: When will my item ship?
A: Expect 3-5 business days for your items to ship. Major bank holidays may also cause a delay; my usual scheduled days for post office runs are Wednesdays & Fridays.
Q: I have not received a confirmation email that my packaged was shipped.
A: My shop should have sent you a confirmation when the order was fulfilled. Sticker-only orders do not have tracking and arrive by regular postage but you will still receive an email. If you didn't receive the confirmation, feel free to contact me with your Order Number to verify it was sent. For some reason my shop messes up from time to time and doesn't send them out like it's supposed to - still looking into the issue!
Q: My item never arrived, was damaged, or the order was incorrect. :(
A: Please email me with any concerns about your order. Mistakes do happen, and if your package arrived incomplete or damaged as a fault of the way it was initially packaged (i.e. an enamel pin made holes through the front of a print), we can work on a solution. However, please be aware that the package is out of my control once it is delivered to the post office. I cannot check on packages stuck in transit or recover lost mail.
Q: Can I use your art as my icon, phone bg, social media header, etc.?
A: Certainly. Please credit me where necessary ♡
Q: Can I get your artwork as a tattoo?
A: Please send me a message first if you're looking to get one of my illustrations as a tattoo. Since I am not a trained tattoo artist, it can be difficult for me to say how well a design will translate. I highly recommend seeking out a tattoo artist you like first and seeing if they are up for it or can design something similar. However, I am fine being an influence for your design. I'd love to see the finished piece!
Q: Can I get xxx as a shirt/mug/print/etc?
A: I have a Teepublic and Inprnt set up for items I don't carry in my shop. Check Teepublic for apparel & Inprnt for gallery prints!
Q: Do you take commissions?
A: My commission availability is on a case-by-case basis. Send me an email with your request details and I will get back to you with my availability, process info, and quote.
Q: Can I get freebies? I'll promote you on my page!
A: No, I am not an influencer and do not promote products. I have many affordable stickers and other goodies in my shop and since I am currently using this as a main source of income, the support is always appreciated. Thank you!